Refund & Return Policy
At ForgingBlades, we take pride in crafting high-quality knives designed for precision and durability. If you are not completely satisfied with your purchase, we’re here to help. Please review our refund and return policy below.
Returns
We accept returns on unused and undamaged knives within 30 days of delivery. To be eligible for a return, your item must:
- Be in its original, unused condition
- Have no signs of wear, sharpening, or damage
- Be returned in its original packaging with all accessories
To initiate a return, please contact our customer support team at [Your Email/Support Contact] with your order details.
Non-Returnable Items:
- Used, sharpened, or damaged knives
- Custom or personalized orders
- Clearance or final sale items
- Gift cards
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 7-10 business days.
Partial Refunds
A partial refund may be granted if:
- The item is not in its original condition
- It is returned after the 30-day window
Exchanges
We replace items if they are defective or damaged due to manufacturing defects. If you need to exchange your knife for the same model, please contact us at [Your Support Contact] with photos of the issue.
Return Shipping
- Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or shipping error on our part.
- We recommend using a trackable shipping service and purchasing shipping insurance, as we are not responsible for lost or damaged returns.
Damaged or Defective Items
If your knife arrives damaged or defective, please notify us within 7 days of receiving your order. We will assess the issue and provide a replacement or repair at no cost.
Cancellations
- Orders can be canceled within 24 hours of purchase for a full refund.
- Custom or personalized orders cannot be canceled once production has started.