Help & FAQs – ForgingBlades
We’re here to help! Below are answers to the most frequently asked questions about ForgingBlades knives, care, shipping, and more. If you don’t see what you’re looking for, feel free to contact us at [Your Support Email].
General Questions
1. Where are ForgingBlades knives made?
All our knives are handcrafted using high-quality materials and traditional forging techniques. We take pride in delivering precision-made knives that are built to last.
2. What materials do you use for your knives?
We use high-carbon steel, stainless steel, and premium handle materials to ensure durability, sharpness, and comfort in every cut.
3. Are your knives full tang?
Yes, most of our knives feature a full tang construction for better balance, strength, and durability.
4. Do you make custom knives?
Yes! We offer custom and personalized knife options. Contact us at [Your Support Email] for inquiries.
Orders & Shipping
5. How long does it take to process an order?
Orders are typically processed within 2-5 business days. Custom knife orders may take longer.
6. What shipping options do you offer?
We offer standard and expedited shipping options. Shipping times depend on your location and selected method at checkout.
7. Do you ship internationally?
Yes, we ship worldwide! International shipping costs and customs duties may apply.
8. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. If you have any issues, reach out to [Your Support Email].
Returns & Refunds
9. What is your return policy?
We accept returns on unused and undamaged knives within 30 days of delivery. See our [Refund & Return Policy] for full details.
10. Do you offer exchanges?
Yes, we can exchange a knife if it’s defective or damaged upon arrival. Contact us with photos of the issue.
11. How do I request a return or exchange?
Email us at [Your Support Email] with your order number and reason for return.
Knife Care & Maintenance
12. How do I sharpen my knife?
We recommend using a whetstone for sharpening and a honing rod for regular maintenance. See our [Knife Sharpening Guide] for step-by-step instructions.
13. Can I put my knife in the dishwasher?
No. Dishwashers can damage the blade and handle. Always hand wash and dry immediately.
14. What’s the best way to store my knife?
Use a knife block, magnetic strip, or blade guard to protect the blade and prevent accidents. Avoid loose storage in drawers.
15. Do you offer professional sharpening services?
Yes! We provide professional sharpening for our knives. Contact us for details.
Warranty & Support
16. Do your knives come with a warranty?
Yes, all ForgingBlades knives come with a limited lifetime warranty against manufacturing defects. This does not cover misuse, improper storage, or normal wear and tear.
17. What should I do if my knife is damaged?
If your knife has a manufacturing defect, contact us at [Your Support Email] with photos, and we’ll assist with a repair or replacement.
18. How can I contact customer support?
You can reach us via email at [Your Support Email] or by using our [Contact Form].